Your Subscriber Growth Kit •
Turn first-time buyers into long-term subscribers with proven strategies from subscription industry experts.
✓ Australia’s trusted B2C sales experts
✓ Local operators who become your brand ambassadors
✓ Industry-leading quality assurance framework
The need for connection •
The subscription challenge
✓ Heavily discounted first orders mean your initial interaction
must set up a lasting relationship
✓ Your sales team needs to live and breathe your brand values
✓ Customer loyalty relies on consistent, quality interactions
Your path to growth starts here •
8 ways to boost customer lifetime value
Your checklist for better first impressions
The hidden link between brand and sales: a guide
What you'll master with the Subscriber Growth Kit •
Maximise customer value
Learn proven strategies to turn first purchases into long-term relationships. Discover how timing, personalisation, and value-focused conversations can significantly boost your customer lifetime value.
Build authentic connections
Master the art of genuine customer interactions that build trust and loyalty. Get frameworks for training your team to create meaningful conversations that resonate with your brand values.
Perfect your timing
Understand the critical moments in your customer journey and how to make the most of them. Learn the "topping and tailing" approach to ensure strong first impressions and timely retention touchpoints.
Transform your approach
Discover how leading subscription brands leverage the connection between brand strength and sales success. Learn to build a cohesive experience that turns casual customers into brand advocates.
Boost team performance
Get practical tools to help your sales team embody your brand values and deliver consistent results. Learn how to train, monitor, and coach for quality conversations that drive retention.
D2MS is here to drive your growth •
D2MS can help you action the insights you gain from your kit. Our team acts as an extension of your brand, with dedicated telephone agents and brand ambassadors who become immersed in your value proposition and company culture.
We believe direct marketing can be done differently, with genuine conversations, friendly communication, and positive interactions that create lasting customer relationships.
Expert brand training
Each team member undergoes comprehensive training to fully understand and represent your brand values
Quality assurance framework
Proven systems ensure consistent, high-quality customer interactions
Flexible scaling
Dedicated resources that can grow with your business needs
"D2MS has exponentially grown our outbound acquisition, making it a core performance channel."
"We worked with D2MS to build a bespoke campaign that has consistently delivered and exceeded KPI's, even in challenging situations."
"D2MS helped us to achieve over a 300% lift in sales across the board."
– Jonah, Director @ Overeem