Customer acquisition, delivered at scale

D2MS is on a mission to change the face of direct marketing by doing things differently. We use simple, positive and friendly communication to turn leads into loyal customers.

Our Services We're hiring

D2MS provides dedicated brand ambassadors and expert telephone agents who become an extension of your in-house team. Your customers are out there, and we’ll deliver a personalised marketing campaign that speaks directly to them.

How many new customers do you need this year?

Here’s how we’ll get them.

You can break the mould of impersonal mass marketing with our trio of services which work in harmony across the customer journey. We’ll make people feel connected to your business and excited by what you can do for them.

Telephone Agency

Customer acquisition

Our telephone agents have industry leading training which makes them the best at what they do: winning high quality new customers for your brand.

Face to Face

Event specialists

D2MS goes wherever your customers go. We represent brands at exhibitions, events and public places across the UK. Our expertise generates meaningful new connections.

Customer Care

Retention and reactivation

Reach out to customers with impeccable timing and razor-sharp messaging to build relationships that last.

Why D2MS

Our techniques focus on the end game.

Behind every great service or product is a great sales strategy. Not just lead generation through traditional digital marketing, but the acquisition and retention of high quality new customers, combining online ads with telephone and face-to-face interactions.

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We market brands we believe in

Every new project starts with getting to know the companies we work for. We want to learn your culture and understand your service, so the D2MS team can interact as an extension of your brand.

Armed with that knowledge, we’ll get to work and find new customers who perfectly fit your target audience – and help you keep them with proven customer retention strategies.

Find out more

Trusted by

Charlotte Growth Marketing Lead @ HelloFresh

“The team has consistently delivered great results and recruited a specialised team that embody what it means to be a HelloFresh Ambassador.”

Sam Senior Marketing Manager @ Green Chef

“We worked with D2MS to build a bespoke campaign that has consistently delivered and exceeded KPI’s, even in challenging situations.”

Lavinia Head of Offline @ Gousto

“D2MS = Quality Customer Acquisition. They made sure they brought us good quality customers, rather than just putting numbers on the board.”

Jonah Director @ Overeem

“D2MS helped us to design and execute our sales strategy and helped us to achieve over a 300% lift in sales across the board.”

Tails testimonial image
Charlie Senior Marketing Manager @ Tails.com

“D2MS has exponentially grown our outbound acquisition, making it a core performance channel. It’s a joy to work with such a solution-focused team who genuinely care about giving the best service to their clients.”

Success stories over 20 years of direct marketing…

…from putting delicious recipes on the tables of new subscribers for HelloFresh, to helping companies save money on their broadband with Clear Business. D2MS loves to connect quality customers with quality brands.

Contact D2MS

We’re hiring

Would you like to be part of a dynamic, growing marketing agency?

View career opportunities

We are rated 4.3 on Glassdoor!